There are several ways to contact Van's Aircraft. To provide the best service, we request that you try to find the answer to your question on the web site before submitting it. Try the Search, Site Map, and FAQ pages. If after trying these resources, your question is still not answered, please feel free to contact us using one of the methods below.
Directions to our facilities
Click on the image below for a larger aerial view
Van's Aircraft, Inc.
14401 Keil Road NE
Aurora, OR 97002 USA
Technical Support Hours:
Monday thru Friday 7:00-9:00 AM and 3:30-4:30 PM Pacific Time.
When calling, please have your questions thought out and any applicable plan numbers readily available. This will help us support as many people as possible and keep your phone bill at a minimum.
Office Hours: Monday thru Friday, 8:00AM - 4:30PM Pacific Time
Sending Large Files to Van's Please read these Instructions for sending a large file(s).
General Information: email@example.com
Technical Support: firstname.lastname@example.org
We will be closed on the following dates in 2013:
January 01 New Years Day (Tuesday)
February 18 Presidents Day (Monday)
May 27 Memorial Day (Monday)
July 4 Independence Day (Thursday)
September 2 Labor Day (Monday)
November 28 & 29 Thanksgiving (Thursday & Friday)
December 25 Christmas (Wednesday)
East Coast Representative
In 2009, Van's engaged Mitchell Lock as our East Coast representative. Mitch has an RV-10 and RV-12 demo airplane available in Maryland. Contact him directly to schedule a ride in these RV models, if his location is more convenient for you.
Mitchell Lock: email@example.com 240.427.8847
Russia and Ukraine (.pdf)