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Builder Support

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An extensive support network exists to help you with building your RV.

Van’s Technical Support

Every RV builder has access to official technical support from Van’s Aircraft. We do not charge an extra fee for this support, it’s included with the cost of your kit.

Telephone Support: 503.678.6545
Van’s Aircraft telephone technical support hours are Monday through Friday, 8:00-9:30 AM. Note that we are not currently offering afternoon support call-in hours. When calling, please have your questions ready, and also have your kit’s serial number and any applicable plans-pages readily available so we can quickly reference what you’re looking at. This will help us support as many people as possible, as quickly as we can – and it will also help keep your phone bill to a minimum!

E-mail Support: support@vansaircraft.com
Van’s also answers technical support questions via e-mail. Please include your name, your RV kit serial number (sometimes called the “builder number”), and the RV aircraft type in your email. Describe the question or problem in detail, and include any related page/drawing numbers. Attaching photos can often help us better understand your question, so send those, as well. Most questions are usually answered within 24 hours, and oftentimes sooner. More complex questions might require additional time for research. Just make sure to give us a valid return e-mail address!

Builders Groups

We encourage you to check with those who are already building or flying RVs. RV builders often band together to provide each other assistance in building and flying their aircraft. There are a variety of builders groups world-wide. For more information, please see our list of Builders Groups.

Other RV Builders

With the many thousands people building and flying RV aircraft, it might surprise you how many might be near your area. Many an RV builder has been surprised to learn of an RV project under construction right in his or her neighborhood!

Upon request, Van’s Aircraft will review our records and attempt to provide you with the names of other RV builders near you. Simply provide us your location, and we’ll see what we can find. We encourage you to check with those in your area. Local Experimental Aircraft Association (EAA) chapters are often a great resource and place to find people who have built RVs. Many friendships have developed around the common interest of RV projects!

For those still considering an RV project, contacting a builder near you can be an excellent way to get a hands-on introduction to the building process.

Other Internet Sources

There are a variety of resources on the Internet helpful to the RV builder. Although these are spread somewhat randomly throughout the internet, we have collected links to some prominent sites. View our links.

Would you like to try our new online store?